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Privacy Policy for ApplixLab

Effective date: 26 June 2026

ApplixLab respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you use the ApplixLab mobile application.

1. About the App

The ApplixLab mobile application provides access to the ApplixLab website and information about our mobile app development services, including Android and iOS development, cross-platform solutions, UI/UX design, project information, and support services.

The app primarily displays content available from:

https://www.applixlab.com/

2. Information We Collect

The ApplixLab app itself does not directly require users to create an account or provide personal information to browse general website content.

However, information may be collected when you voluntarily:

  • Contact us by email or telephone
  • Submit a contact or quotation request through the website
  • Provide your name, email address, telephone number, company name, project details, or other information
  • Communicate with our support team

The app or website may also automatically receive limited technical information, such as:

  • Device type
  • Operating system
  • Browser or app version
  • IP address
  • Date and time of access
  • Pages or sections visited
  • Diagnostic, performance, or crash information

This information may be generated by the website hosting provider, app platform, security services, analytics services, or other technical service providers used to operate the app and website.

3. How We Use Information

We may use collected information to:

  • Respond to enquiries and support requests
  • Provide information about our services
  • Prepare quotations or discuss potential projects
  • Operate, maintain, and improve the app and website
  • Diagnose technical problems
  • Protect against fraud, misuse, and security threats
  • Meet legal and regulatory obligations
  • Maintain business and communication records

We do not sell users’ personal information.

4. Website Content and WebView

The app may display the ApplixLab website through an embedded browser or WebView.

When you interact with website pages through the app, information may be processed in the same manner as when you visit the website using a standard web browser.

The website may use necessary cookies, local storage, session data, or similar technologies to provide functionality, maintain security, and improve performance.

5. Third-Party Services

The app and website may rely on third-party services for purposes such as:

  • Website hosting
  • Domain and network services
  • App hosting or app-building services
  • Security and fraud prevention
  • Email communication
  • Analytics
  • Error and crash reporting
  • Links to external websites or services

These providers may process limited information according to their own privacy policies and only as needed to provide their services.

ApplixLab is not responsible for the privacy practices of third-party websites that you choose to visit through external links.

6. Permissions

The app does not intentionally request access to sensitive device functions unless they are necessary for a feature you choose to use.

Depending on the final app configuration, it may request permission to access features such as internet connectivity, notifications, camera, file uploads, or location. Any permission will only be used for the purpose shown to you when permission is requested.

You may control app permissions through your Android device settings.

Remove this paragraph or change it if your app only uses Internet access and requests no other permissions.

7. Data Sharing

We may share information only in limited circumstances, including:

  • With service providers that help us operate the app, website, or business
  • When required by law, regulation, court order, or government authority
  • To protect the rights, property, safety, and security of ApplixLab, our users, or others
  • In connection with a business transfer, merger, restructuring, or sale

We do not share personal information for unrelated third-party advertising unless this is clearly disclosed and any required consent has been obtained.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to an enquiry
  • Provide requested services
  • Maintain business and legal records
  • Resolve disputes
  • Enforce agreements
  • Meet tax, accounting, or regulatory obligations

Information that is no longer required will be deleted, anonymised, or securely retained where legally necessary.

9. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no mobile application, website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. Children’s Privacy

The ApplixLab app is intended to provide business and mobile app development information. It is not specifically designed for children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that personal information from a child has been collected without appropriate authorisation, we will take reasonable steps to delete it.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information, where applicable
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To make a privacy request, contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our app, website, services, legal obligations, or data-handling practices change.

The updated policy will be published on our website, and the effective date at the top will be revised.

13. Contact Us

For privacy questions, requests, or complaints, contact:

ApplixLab
Email: support@applixlab.com
Phone: +64 22 128 2785
New Zealand